Digital Banking help

Let our easy-to-follow quick guides show you how to bank using our digital channels.

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Internet banking

If you love living online, internet banking could be the perfect solution for you.

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Mobile banking app

Our mobile app provides the solution to all your basic banking needs, right at your fingertips.

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Abby

Powered by AI and designed to assist you with your banking needs and questions from anywhere and at any time.

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Wallet to bank

Send money from your Mobile Wallet anytime, anywhere.

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Tap into contactless card payment

Tap into contactless card payments. Make fast, easy and safe payments with your contactless card wherever
you see the contactless symbol. Simply hold your card over the contactless-enabled POS terminal to pay for
everyday items. There’s no need to enter a PIN, swipe your card or sign a receipt

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hellomoney

Don’t have data? Do your banking from your phone. It’s quick, convenient and safe.    

atmbanking

With Absa cash deposit ATMs, you can deposit money at any hour of the day without setting foot in a branch, with or without a debit card – whether it is to credit your own or someone else’s account and the money will be available immediately.

  • Benefits

     
    • Time saving – no need to queue in a branch
    • Convenient – can be done at any time
    • Free of charge
    • No daily limit
    • ATMs available any time
  • How to make cardless ATM cash deposits

     
    • Select cardless services
    • Select language, i.e. English/Kiswahili
    • Select Cash Deposit option
    • Agree to the disclaimer regarding the deposit
    • Enter the account number, omitting the first 0.*
    • Enter the deposit reference number, for example, your phone number
    • Place notes in the shutter (maximum of 40 notes at a time)
    • Confirm account number and total valid amount
    • Accept the transaction
    • ATM issues a receipt and transaction ends

    * For example, if the number is 015 1040896 or 001 1040896, enter 151040896 or 011040896    

Need more help?

Call us:
0800750078 (Toll free)
+255 (0)746 882 000 (Network charges apply)

Chat to Abby on WhatsApp:
+255 743 254 244

Email us:
talktous@absa.co.tz