Abby help guides

To request certain account information, you will need to log in.

To do this, simply: 

1. Ask Abby a question about your account, like 'show my balances' or 'make a transfer'
2. Abby will send you a login link. Click on the link to open it in your browser
3. Enter your internet banking login credentials
4. Make sure you are using the mobile number you registered with Absa

Abby can transfer money between your accounts.
To do this, simply: 
 

1. Ask Abby to 'make a transfer' 
2. Select the account you want to transfer from 
3. Select the account you want to transfer to 
4. Enter the amount you want to transfer
5. Confirm your transfer

Abby can pay your billers. To do this, simply: 

1. Ask Abby to 'pay a bill' 
2. Select the biller you want to pay
3. Select the account you want to pay from
4. Enter the amount you want to pay
5. Confirm your transfer